Terms of service

Last Updated: 22 August 2026

Welcome to Parichay Designer ("Parichay", "we", "us", or "our").

These Terms of Service ("Terms") govern your access to and use of parichaydesigner.com (the "Website") and your purchase of products and/or use of services made available through the Website.

By accessing the Website, creating an account, placing an order, booking a service, or otherwise using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website.

1. ABOUT PARICHAY DESIGNER

Parichay Designer is an online fashion and lifestyle retailer offering men's apparel, ethnic wear, accessories and related services.

The Website may offer products and services including:

  • Blazers
  • Kurtas
  • Suits
  • Indo-Western outfits
  • Sherwanis
  • Jodhpuri and other traditional/formal wear
  • Bottom wear
  • Accessories
  • Customized fitting services
  • Store pickup
  • Video styling consultations
  • Other products or services introduced from time to time

2. ELIGIBILITY

You must be legally capable of entering into a binding contract under applicable law to place an order or use paid services through the Website.

If you are under the applicable age of majority, you may use the Website only with the involvement and consent of a parent or legal guardian.

3. ACCOUNT REGISTRATION

Certain features of the Website may require you to create an account.

You are responsible for:

  • Providing accurate and complete information;
  • Maintaining the confidentiality of your account credentials;
  • Keeping your account information updated;
  • All activities carried out through your account.

You must immediately notify us if you believe that your account has been accessed or used without authorization.

We reserve the right to suspend or terminate accounts where we reasonably believe that the account has been used fraudulently, unlawfully, abusively, or in violation of these Terms.

4. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, colours, measurements, prices and other information displayed on the Website are accurate.

However:

  • Actual colours may vary depending on your device or screen settings.
  • Product photographs may contain styling elements or accessories that are not included with the product.
  • Minor variations may occur due to manufacturing, fabric characteristics, embroidery, handwork or finishing.
  • Measurements may have reasonable manufacturing tolerances.
  • Product availability may change without prior notice.

We reserve the right to correct typographical, pricing, description or other errors and to update product information at any time.

5. PRODUCT AVAILABILITY

All products displayed on the Website are subject to availability.

Adding a product to your cart or wishlist does not guarantee its availability.

We reserve the right to limit quantities, discontinue products or refuse an order where a product becomes unavailable.

If an order cannot be fulfilled after payment has been received, we will communicate the applicable resolution, which may include a refund of the amount paid for the unavailable product.

6. PRICES AND TAXES

All product prices displayed on the Website are in Indian Rupees (INR), unless otherwise stated.

Applicable taxes, duties, shipping charges and other charges will be displayed during the checkout process where applicable.

We reserve the right to change product prices at any time. Any price change will not affect an order that has already been successfully confirmed, except where an obvious pricing or technical error has occurred.

7. ORDERS

When you place an order, you are making an offer to purchase the selected products.

An order is considered accepted only after we have successfully processed and confirmed the order.

We reserve the right to cancel or refuse an order in circumstances including:

  • Product unavailability;
  • Incorrect or incomplete information;
  • Suspected fraudulent activity;
  • Pricing or technical errors;
  • Payment issues;
  • Delivery restrictions;
  • Any other legitimate operational or legal reason.

If we cancel an order after receiving payment, the applicable amount paid for the cancelled order will be refunded through the appropriate payment method, subject to applicable payment-provider procedures.

8. PAYMENT

Payments may be processed through third-party payment gateways and other payment methods made available on the Website.

You agree to provide accurate payment and billing information.

We do not store complete card, banking or other sensitive payment credentials on our servers where such information is processed directly by authorized payment service providers.

Payment transactions may also be subject to the terms and policies of the relevant payment service provider.

9. SHIPPING AND DELIVERY

We offer domestic and international delivery subject to availability and applicable delivery restrictions.

Estimated delivery timelines are indicative and may vary due to:

  • Product availability;
  • Order processing;
  • Courier delays;
  • Weather conditions;
  • Public holidays;
  • Customs clearance;
  • Government restrictions;
  • Incorrect delivery information;
  • Other circumstances beyond our reasonable control.

The delivery estimate displayed at checkout or communicated with your order will apply to the extent reasonably possible.

International Orders

International shipments may be sent on a DDU (Delivery Duty Unpaid) basis where specified.

Unless expressly stated otherwise, the customer may be responsible for applicable:

  • Customs duties;
  • Import taxes;
  • Local taxes;
  • Customs clearance charges;
  • Other charges imposed by the destination country.

Customers are responsible for ensuring that the products ordered are permitted to be imported into their destination country.

10. STORE PICKUP

Where Store Pickup is available, customers may select the applicable pickup option during checkout.

Customers must collect their order within the applicable pickup period communicated by Parichay Designer.

Customers may be required to provide appropriate order identification or verification at the time of collection.

If an order is not collected within the applicable period, the order may be cancelled or handled in accordance with our Store Pickup Policy.

11. RETURNS, REFUNDS AND EXCHANGES

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

Unless expressly stated otherwise, our Website operates on a return-only basis and does not offer exchanges.

Certain products or orders may be non-returnable, including products specifically identified as non-returnable or sale items where applicable.

Customers must follow the return procedure and applicable time limits stated in our Return & Refund Policy.

We reserve the right to reject a return where the applicable return conditions have not been satisfied.

Please refer to our Return & Refund Policy before placing an order.

12. CUSTOMIZED FITTING

Where customized fitting or measurement services are offered, customers are responsible for providing accurate measurements and information.

We are not responsible for fitting issues resulting from:

  • Incorrect measurements supplied by the customer;
  • Incorrect information submitted by the customer;
  • Changes in body measurements after measurements were submitted;
  • Failure to follow fitting or measurement instructions.

Where a fitting issue is caused by an error attributable to us, we will assess the matter and determine the appropriate resolution in accordance with our applicable policy.

13. VIDEO STYLING CONSULTATIONS

Parichay Designer may offer customers the ability to schedule video consultations with fashion or styling representatives.

Availability of appointments is subject to scheduling capacity.

Customers may be requested to provide product references, product codes, wishlist information or other relevant information before their appointment.

The purpose of the consultation is to assist customers with product selection and styling.

Recommendations provided during a consultation are for general styling assistance and do not constitute a guarantee that a particular product, style, colour or fitting will be suitable for the customer.

14. PROMOTIONS AND DISCOUNTS

From time to time, we may offer promotional codes, discounts, sales, campaigns or special offers.

Each promotion may have separate terms and conditions, including:

  • Validity period;
  • Eligible products;
  • Minimum order value;
  • Usage limits;
  • Customer eligibility;
  • Exclusions.

Promotions cannot be combined unless expressly permitted.

We reserve the right to withdraw or modify a promotion where permitted by applicable law.

15. INTELLECTUAL PROPERTY

All content available on the Website, including but not limited to:

  • Logos;
  • Brand names;
  • Product photographs;
  • Videos;
  • Graphics;
  • Designs;
  • Text;
  • Product descriptions;
  • Website layout;
  • Icons;
  • Software;
  • Trademarks;

is owned by or licensed to Parichay Designer and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, publish, sell, license or commercially exploit Website content without our prior written permission.

16. USER CONTENT

If you submit reviews, photographs, feedback, comments or other content to us, you represent that:

  • You have the right to submit the content;
  • The content does not infringe the rights of another person;
  • The content is not unlawful, abusive, defamatory, misleading or fraudulent.

By submitting content to us, you grant us a non-exclusive, royalty-free right to use, reproduce, display and publish that content for legitimate business, marketing and promotional purposes, subject to applicable law.

17. PROHIBITED USE

You must not use the Website to:

  • Violate any applicable law;
  • Commit fraud;
  • Impersonate another person;
  • Provide false information;
  • Interfere with Website security;
  • Introduce malicious code or software;
  • Attempt unauthorized access;
  • Scrape or systematically extract Website content without permission;
  • Copy or reproduce Website content for commercial purposes;
  • Place fraudulent or unauthorized orders;
  • Abuse promotional offers;
  • Interfere with the normal operation of the Website.

We may restrict or terminate access where we reasonably believe these Terms have been violated.

18. THIRD-PARTY SERVICES

The Website may contain links to or integrate with third-party services, including payment providers, logistics providers, social-media platforms, analytics services and other technology providers.

We are not responsible for the content, policies, availability or practices of third-party services.

Your use of third-party services may be governed by the relevant third party's terms and policies.

19. WEBSITE AVAILABILITY

We aim to keep the Website available and functioning properly but do not guarantee uninterrupted or error-free access.

The Website may occasionally be unavailable because of:

  • Maintenance;
  • Technical issues;
  • Server failures;
  • Security incidents;
  • Software updates;
  • Third-party service interruptions;
  • Events beyond our reasonable control.

20. DISCLAIMER

To the maximum extent permitted by applicable law, the Website and its content are provided on an "as available" basis.

We do not guarantee that:

  • The Website will always be available;
  • The Website will be completely error-free;
  • Product information will always be free from typographical or technical errors;
  • Website functionality will always operate without interruption.

Nothing in these Terms is intended to exclude or restrict any consumer right or protection that cannot legally be excluded or restricted under applicable law.

21. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Parichay Designer shall not be liable for indirect, incidental, special or consequential losses arising from the use of the Website or products purchased through the Website.

Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

Nothing in these Terms shall affect any mandatory rights available to consumers under applicable law.

22. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Parichay Designer, its employees, representatives, affiliates and service providers from claims, losses, liabilities and expenses arising from:

  • Your violation of these Terms;
  • Your unlawful use of the Website;
  • Your infringement of third-party rights;
  • Fraudulent or unauthorized activity associated with your account.

23. PRIVACY

Your use of the Website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and process personal information in connection with the Website and our services.

Applicable Indian data-protection requirements should be reflected in the Privacy Policy as well. The Digital Personal Data Protection Act, 2023 applies to processing of digital personal data in India and also in certain circumstances to processing outside India connected with offering goods or services to individuals in India.

24. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Nothing in these Terms shall deprive a consumer of any mandatory rights or remedies available under applicable consumer-protection law.

25. DISPUTE RESOLUTION

We encourage customers to contact us first so that we can attempt to resolve any complaint or concern amicably.

Nothing in this clause limits any statutory right of a consumer to approach an appropriate consumer forum, authority or court as permitted under applicable law.

26. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in our services, Website functionality, business practices or applicable laws.

The updated Terms will be posted on this page with a revised "Last Updated" date.

Your continued use of the Website after the updated Terms are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

27. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision shall be interpreted or modified to the extent necessary to make it enforceable, and the remaining provisions shall continue to remain in effect.

28. ENTIRE AGREEMENT

These Terms, together with our:

  • Privacy Policy;
  • Shipping Policy;
  • Return & Refund Policy;
  • Store Pickup Policy;
  • Any applicable promotional terms;
  • Other policies expressly incorporated into these Terms;

constitute the terms governing your use of the Website and purchase of our products and services.

29. CONTACT US

If you have questions, complaints or concerns regarding these Terms or your order, please contact us through the contact details provided on our Website.

Parichay Designer
Website: parichaydesigner.com
Email: parichaydesigner1@gmail.com
Phone: +91 9987902421
Business Address: Ramesh hotel, Malad, Tanji Nagar, Kurar Village, Malad East, Mumbai, Maharashtra 400097